Why RPA is not enough?

In this article, we aim to identify the weaknesses of RPA bots and potential solutions for these issues.   What Does an RPA Bot Do?   An RPA bot can operate in any software application just like a human or even better, with one condition: the task must be repetitive. Additionally, the environment in which… Continue reading Why RPA is not enough?

Hyper-automation of the claims process in insurance

Whether it’s auto, property, or life insurance, when an unfortunate event happens, the policyholder will request compensation from the insurer based on their policy. This process, through which the insured notifies the insurer and the insurer takes all necessary steps until the policyholder receives compensation, is called the “Insurance Claim”. Many of us have gone… Continue reading Hyper-automation of the claims process in insurance

How to decide what type of software application to purchase?

When purchasing a software application, we are faced with deciding between several options. Should we buy an off-the-shelf software application, also known as COTS (Commercial Off-The-Shelf)? Should we contact a software development company to build the application from scratch exactly as we want it? Or should we opt for a BPMS platform on which we… Continue reading How to decide what type of software application to purchase?

Business process management made simple

Business Process Management (BPM) is a discipline within operations management where people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes.   How can a BPM platform help you? Imagine a map of your company, a geographic map where:   Departments are geographic areas;  Workflows/processes are access routes (national roads,… Continue reading Business process management made simple