Part 3. Practical Guide: Selecting and Prioritizing Processes for Digitalization and Automation

Selection Criteria for Potential Automation Processes    Whether we are just beginning our digitalization and automation process or have already started working on it in a less structured way, it is necessary to establish the selection criteria based on which we will select the processes that will be modernized and possibly completely transformed through digitalization… Continue reading Part 3. Practical Guide: Selecting and Prioritizing Processes for Digitalization and Automation

Part 2. Digitalization and Automation of Business Processes – “To Be”

In the previous article, I mentioned that we should start digitalizing and automating business processes by evaluating the current state (“as is”). This means building a map of business processes with their interconnections and highlighting where data is located, which software applications we already use, and where we still have paper and manual file operations.… Continue reading Part 2. Digitalization and Automation of Business Processes – “To Be”

Part 1. Digitalization and Automation of Business Processes – Where Do We Stand?

Recently, I had a scheduled Teams presentation with a potential client who didn’t join the meeting. I called but received no response. Late in the evening, the potential client called back to apologize, explaining that he was unable to join and couldn’t answer the phone, being very busy. As we spoke, I could hear the… Continue reading Part 1. Digitalization and Automation of Business Processes – Where Do We Stand?

How to effectively digitalize a procurement process in 2025

To differentiate themselves in the market, each company defines its own business model to meet its customers’ needs in a profitable way. Although the procurement process plays an essential role in a company’s operations, it is often left behind when setting priorities for digitalization and automation. The reasons are varied, ranging from “it’s too complex… Continue reading How to effectively digitalize a procurement process in 2025

Process optimization – a necessary step before their digitalization

The emergence of the ChatGPT application (and LLM technology in general) has showcased the incredible capabilities of AI (Artificial Intelligence). The ability to have almost human-like conversations with a virtual assistant capable of answering any question has shocked the world and created an “awakening” among those who believed chatbots and software robots were just cute… Continue reading Process optimization – a necessary step before their digitalization

Electronic registry and document flow

What is an electronic registry?   The registry is a concept familiar to anyone who has ever visited a public institution to submit or collect a document, whether it’s a financial administration office, town hall, or hospital. The role of the registry is to record an incoming document (received) or outgoing document (to be sent)… Continue reading Electronic registry and document flow