Encorsa

SOLUTIONS Discover how to use different low-code technologies to accelerate your organization’s digital transformation process.

COMPANY We are Encorsa, a company with 5 years of experience in consulting and over 100 successfully implemented digital transformation projects.

SOLUTIONS FOR HEALTHCARE INDUSTRY

Encorsa BPM enables healthcare companies to address diverse needs using modern business applications that automate repetitive tasks, optimize project management, and efficiently implement new procedures in response to changing laws, policies, or business requirements. This includes popular processes such as updating product specifications, approving travel for pharmaceutical sales teams, managing new pharmacy openings and document management.

 

Encorsa BPM is based on WEBCON BPS technology - a complex low-code Business Process Management (BPM) platform that facilitates the automation and efficient optimization of workflows and processes within an organization.

SOLUTIONS FOR HEALTHCARE INDUSTRY

MAXIMIZE EFFICIENCY
AND REDUCE COSTS

ENSURE COMPLIANCE AND
MINIMIZE RISKS

MANAGE INFORMATION
EFFICIENTLY

EXPLORE THE PROCESSES IN HEALTHCARE
THAT CAN BENEFIT FROM AUTOMATION

MANAGING THE DEVELOPMENT OF NEW MEDICINES

Manage and oversee the development of new pharmaceutical drugs, including tasks such as project planning, regulatory compliance, research coordination and collaboration between the various stakeholders involved in the drug development cycle.

UPDATING PRODUCT SPECIFICATIONS

The low-code BPM platform enables the modification and updating of pharmaceutical product specifications, ensuring that all relevant information, such as ingredients, dosage, packaging and labeling, is accurately documented and communicated throughout the organization.

TRAVEL APPROVAL PROCESS FOR PHARMACEUTICAL SALES TEAMS

In Encorsa's low-code BPM platform, the travel approval process for pharmaceutical sales teams is streamlined and efficient. It ensures that all travel requests comply with company policies and budget restrictions.

MANAGING THE OPENING OF NEW PHARMACIES

Effectively manage the opening of new pharmacies, including tasks such as site selection, regulatory approvals, inventory setup, staff recruitment, and coordination with vendors.

DOCUMENT MANAGEMENT

Use Encorsa's low-code BPM Encorsa platform to organize, store, retrieve and maintain critical documents within your healthcare organization, ensuring proper version control, security and accessibility of critical information. 

STREAMLINE OPERATIONS THROUGH<br>
CONVERSATIONAL AUTOMATION

STREAMLINE OPERATIONS THROUGH
CONVERSATIONAL AUTOMATION

Encorsa Conversational AI applications enable companies to create superior user experiences for both internal and external users. These apps utilize omnichannel interactions, workflow automation and a proprietary NLP/NLU engine to understand human language. Through advanced analytics, evaluation, and low-code user tools, these applications add a level of conversational interaction to enterprise systems, revolutionizing the way conversation-based applications work.

  

Encorsa Conversational AI applications are based on DRUID technology - an advanced conversational artificial intelligence (AI) platform based on the ability to understand and respond to human language.

STREAMLINE OPERATIONS THROUGH<br>
CONVERSATIONAL AUTOMATION
Improve customer experience, reduce costs and deliver high quality service

Improve customer experience, reduce costs and deliver high quality service

Deploying Conversational Artificial Intelligence in healthcare is easy with the DRUID solution library, which includes over 500 skills available in ready-made templates covering multiple processes.

Appointments

Easily automate appointments by providing patients with a secure multi-channel gateway that collects and feeds data directly into your central system. 

Symptom checker

The DRUID can provide advanced artificial intelligence capabilities for automating symptom checking, enabling a superior patient experience and increased appointment scheduling rates. 

Patient monitoring

Send notifications and alerts to patients about appointments or prescriptions, collect patient data and provide advanced health analytics. 

Invoicing

Integrate conversational artificial intelligence assistants with core systems and enable staff to easily manage billing through automated conversational workflows. 

Automate marketing

Add personalized multi-channel capabilities to your marketing automation campaigns and improve conversion rates. 

24/7 customer support

Encorsa's conversational business applications integrate easily with existing systems, enabling them to provide 24/7 conversations for fast problem resolution. 

3.6bn.

annual savings from adopting conversational Artificial Intelligence in healthcare.

2.8bn.

interactions per year with conversational AI-driven healthcare robots

44%

of repetitive tasks in finance will be automated in the next 3 years using conversational Artificial Intelligence

2.5bn.

hours of customer support will be saved by using conversational AI robots.

SIMPLIFY YOUR BUSINESS WITH ENCORSA

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IMPLEMENT SOLUTIONS THAT SUPPORT PROCESSES ACROSS ALL DEPARTMENTS

SALES & MARKETING

  • CRM 
  • Marketing automation
  • Content approval and emission
  • Newsletter and mailing campaigns
  • Social media publications
  • Event planning and follow-up
  • Expense accounting
  • Purchase-to-pay

OPERATIONAL PROCESSES

  • Correspondence and case management
  • Document repository and DMS
  • Legal agreements approval workflow
  • ISO procedures management
  • Quality management and auditing
  • Lean/Six Sigma improvement ticketing
  • Product lifecycle management
  • Claims, complaints and returns processing
  • Fleet management

FINANCIAL PROCESSES

  • Budgeting, investment planning and purchase requests
  • RFI, RFP, tenders and purchase orders processing
  • Cost invoice approval workflow
  • Invoicing automation
  • Payment approval
  • Credit limits management
  • Contractor management
  • Supplier authorization
  • Business trips approval and cost reimbursement

HR PROCESSES

  • Vacancy approval, recruitment, on/off-boarding
  • Leave & holiday requests
  • Employee assessment
  • Security and hazard-related work permits
  • Attendance
  • Perks, bonuses and gift approval workflow
  • Retirement plans
  • Managing remote workers

IT PROCESSES

  • IT assets and systems registry
  • Permissions management
  • AD & Exchange accounts provisioning
  • Project Management
  • Ad-hoc tasking
  • Change Requests processing
  • Helpdesk and ticketing

LEARN MORE ABOUT ENCORSA'S SOLUTIONS AND TECHNOLOGIES