Encorsa

SOLUTIONS Discover how to use different low-code technologies to accelerate your organization’s digital transformation process.

COMPANY We are Encorsa, a company with 5 years of experience in consulting and over 100 successfully implemented digital transformation projects.

SOLUȚII DE AUTOMATIZARE A PROCESELOR PENTRU SECOTRUL DE SERVICII

În sectorul serviciilor, gestionarea produselor intangibile impune o abordare proactivă a calității și cultivarea încrederii clienților. Encorsa BPM abordează aceste provocări prin automatizarea proceselor interne, ceea ce duce la îmbunătățirea eficienței operaționale și la creșterea gradului de mulțumire a clienților. În plus, aceasta optimizează gestionarea resurselor umane și eficientizează procesele de recrutare.

 

Encorsa BPM are la baza tehnologia WEBCON BPS – o platformă low-code complexă de gestionare a proceselor de lucru (Business Process Management - BPM) ce facilitează automatizarea și optimizarea eficientă a fluxurilor și proceselor din cadrul unei organizații.

SOLUȚII DE AUTOMATIZARE A PROCESELOR PENTRU SECOTRUL DE SERVICII

INCREASE PRODUCTIVITY
AND WORK QUALITY

LAUNCH PRODUCTS
ON THE MARKET
FASTER

DRIVE
INNOVATION

EXPLORE THE PROCESSES IN SERVICES
THAT CAN BENEFIT FROM AUTOMATION

DOCUMENT MANAGEMENT

Use Encorsa's  low code BPM  platform to organize, store, retrieve and maintain critical documents across your organization, ensuring proper version control, security and accessibility of critical information.  

MANAGING CUSTOMER REQUESTS

Streamline the process of registering, tracking and resolving customer enquiries, ensuring a fast and high-quality service. 

CONTRACT MANAGEMENT

Deploy Encorsa BPM to streamline contract administration, from document creation and review to approval and renewal, ensuring accuracy, compliance and efficiency in contract management. 

EMPLOYMENT AND HR PROCESSES

Use Encorsa BPM to modernize HR processes, from recruitment to onboarding and performance appraisal, increasing efficiency and employee satisfaction while ensuring effective human resource management. 

PROJECT MANAGEMENT

With Encorsa BPM, manage and monitor projects efficiently from planning to completion, optimizing the use of time and resources to maximize the success and profitability of your services. 

INVOICING AND PAYMENT COLLECTION

Encorsa BPM enables automated invoice generation, scheduling and sending, payment tracking and financial data analysis for efficiency in the service sector

SIMPLIFY YOUR BUSINESS WITH ENCORSA

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IMPLEMENT SOLUTIONS THAT SUPPORT PROCESSES ACROSS ALL DEPARTMENTS

SALES & MARKETING

  • CRM 
  • Marketing automation
  • Content approval and emission
  • Newsletter and mailing campaigns
  • Social media publications
  • Event planning and follow-up
  • Expense accounting
  • Purchase-to-pay

OPERATIONAL PROCESSES

  • Correspondence and case management
  • Document repository and DMS
  • Legal agreements approval workflow
  • ISO procedures management
  • Quality management and auditing
  • Lean/Six Sigma improvement ticketing
  • Claims, complaints and returns processing
  • Fleet management

FINANCIAL PROCESSES

  • Budgeting, investment planning and purchase requests
  • RFI, RFP, tenders and purchase orders processing
  • Cost invoice approval workflow
  • Invoicing automation
  • Payment approval
  • Credit limits management
  • Contractor management
  • Supplier authorization
  • Business trips approval and cost reimbursement

HR PROCESSES

  • Vacancy approval, recruitment, on/off-boarding
  • Leave & holiday requests
  • Employee assessment
  • Security and hazard-related work permits
  • Attendance
  • Perks, bonuses and gift approval workflow
  • Retirement plans
  • Managing remote workers

IT PROCESSES

  • IT assets and systems registry
  • Permissions management
  • AD & Exchange accounts provisioning
  • Project Management
  • Ad-hoc tasking
  • Change Requests processing
  • Helpdesk and ticketing

LEARN MORE ABOUT ENCORSA'S SOLUTIONS AND TECHNOLOGIES