Encorsa recognizes the importance of protecting the personal data of its website visitors. This Privacy Policy outlines the basis on which we manage and store the personal information collected on our website https://encorsa.ro.
The new European Data Protection Regulation is found in Regulation 2016/679/EU of the European Parliament and of the Council of April 27, 2016, regarding the protection of individuals with regard to the processing of personal data and the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation).
Our Privacy Policy outlines the principles and measures we have taken to ensure that data processing complies with the Regulation. Through this, we aim to establish a relationship with our clients, partners, and website visitors based on ethics, trust, and transparency.
PURPOSE AND LEGAL BASIS OF PROCESSING
The purpose of processing personal data is to respond to the request you submitted on our website. The legal basis for processing personal data is your consent given according to Article 6 of EU Regulation 2016/679 of the European Parliament and Council on Personal Data Protection and our legitimate interest.
CATEGORIES OF DATA
Encorsa processes the following categories of personal data about you: name, first name, email address, phone number, job title, company name, and any other information you submitted through your inquiry.
HOW YOUR PERSONAL DATA IS PROCESSED ON THE SITE
If you download certain articles or materials from our site or other types of content related to our products and services, we will collect your email address.
If you contact us with a comment, question, or complaint, we may ask for information to identify you, such as your name, address, and phone number, along with other information necessary to provide a prompt response. We will retain this information for up to 3 years from the date of collection to assist you in the future, improve our customer service, offerings, and website, and also to help resolve any potential disputes that may involve our company.
Note: You are not obligated to provide us with this information, but if you do not, we may not be able to provide relevant or detailed responses to your business inquiries. Our contact methods will always offer you the option to request the removal of personal data from future communications.
COOKIE POLICY
Our site stores and processes information from the browser using cookies. To the extent that this information can be considered personal data, it is used exclusively for managing our website. The cookies we use aim to help you navigate efficiently and perform specific functions. For more information, please refer to Encorsa’s dedicated cookie policy page.
CATEGORIES OF RECIPIENTS TO WHOM DATA IS TRANSMITTED
Your personal data is stored and maintained in our company’s corresponding database. No third party has access to your data unless there is a legal or contractual obligation.
Contractual obligations will be defined based on the verification process, which may require sharing data with the company’s contractual partners. Data will only be transmitted to contractual partners if they comply with data processing obligations and have implemented appropriate technical and organizational measures.
DATA SUBJECT RIGHTS
In connection with the processing of Personal Data and based on the conditions specified by the Data Protection Regulation, you may exercise any of the following rights:
Right to access your personal data: You can request to be informed about the categories of personal data being processed, the purpose of processing, the recipients to whom they have been or will be disclosed, the estimated period for which they will be stored, or, if not possible, the criteria used to determine that period; the existence of automated decision-making, including profiling.
Right to rectification or update when data is inaccurate or incomplete during processing and before issuing the final report. If there are errors related to the processed data, you can request their correction; if the data is incomplete, you can request it to be completed. The correction will be communicated to each recipient to whom such data has been disclosed, except where this proves impossible or would involve disproportionate effort.
Right to data erasure under certain circumstances (for example, when personal data is no longer necessary in relation to the aforementioned purposes): You may request the deletion of processed data if it is no longer necessary for the purposes for which it was collected or processed, if you have withdrawn your consent and there is no other legal basis for processing, if you object to the processing, and there are no overriding legitimate grounds for processing; the data has been unlawfully processed; personal data must be erased to comply with a legal obligation; or the data was collected in connection with the provision of information society services.
Right to restrict processing under certain circumstances: You have the right to restrict processing in the following cases: You contest the accuracy of the personal data for a period that allows us to verify its accuracy; the processing is unlawful, and you oppose the deletion of personal data, requesting instead the restriction of their use; if the company no longer needs the personal data for processing purposes but you require it for establishing, exercising, or defending legal claims; if you object to processing pending verification of whether the company’s legitimate grounds override yours.
Right to object to processing: You have the right to object to the processing of personal data if it pertains to direct marketing. Thus, you may object to processing unless the company demonstrates legitimate grounds for processing that override your interests, rights, and freedoms or for establishing, exercising, or defending legal claims.
Right to withdraw consent at any time for the processing of data concerning you by sending a request to the email address dpo@encorsa.com.
Right to data portability, meaning the transfer of personal data to another controller designated by you.
Right not to be subject to a decision based solely on automated data processing: You will not be subject to a decision based solely on automated data processing.
For further questions regarding the processing of personal data or regarding the use of personal data by the Controller, please contact the Data Protection Officer at the following email address: dpo@encorsa.com.
If you believe your rights have been violated, you can file a complaint with the National Authority for the Supervision of Personal Data Processing, B-dul G-ral. Gheorghe Magheru no. 28-30, Sector 1, postal code: 010336, Bucharest, Romania, Phone: +40.318.059.211 or +40.318.059.212; E-mail: anspdcp@dataprotection.ro
PRIVACY POLICY UPDATES
This Privacy Policy may be updated periodically, for example, following changes to relevant legislation. We encourage our website visitors to check this page periodically to stay informed about the latest developments regarding our privacy practices.
CONTACT INFORMATION
Our website https://encorsa.ro is owned and managed by ENCORSA HQ SRL, a Romanian company (identification details: Trade Register No.: J40/21574/2005, Tax Code: RO18239095), which can be contacted in the following ways:
Phone: 0766.372.356
Email: dpo@encorsa.com
Address: Strada General H. M. Berthelot 59, Bucharest
Encorsa Send us a message at: sales@encorsa.com
Visit us at: Strada General H. M. Berthelot 59, Bucharest
Send us a message on: sales@encorsa.com Vă așteptăm la noi pe: Strada General H. M. Berthelot 59, București
ENCORSA is a digital transformation partner specializing in providing sustainable solutions that help companies thrive in a dynamic business environment. These solutions include a wide range of low-code technologies such as RPA bots, BPM platforms, IDP platforms, and conversational technologies. Using these technologies, Encorsa has delivered, in less than 5 years of consultancy, more than 100 important digital transformation projects worth more than 2.5 million euros.
