Automation tools in marketing and sales are crucial for implementing best practices, ensuring high-quality service and strengthening customer relationships. Encorsa BPM standardizes and automates the sales process, eliminates manual and repetitive tasks, and facilitates harmonious and seamless collaboration between these two departments.
Encorsa BPM is based on WEBCON BPS technology - a complex, low-code Business Process Management (BPM) platform that facilitates the automation and efficient optimization of workflows and processes within an organization.
Encorsa Conversational AI applications are based on DRUID technology - an advanced conversational artificial intelligence (AI) platform that is based on the ability to understand and respond to human language.
Encorsa Conversational AI applications enable companies to create superior user experiences for both internal and external users. These apps utilize omnichannel interactions, workflow automation and a proprietary NLP/NLU engine to understand human language. Through advanced analytics, evaluation, and low-code user tools, these apps add a level of conversational interaction to enterprise systems, revolutionizing the way conversation-based applications work.
Implementing the Encorsa Conversational AI solution for marketing and sales teams is simple, thanks to the DRUID library, which offers over 500 ready-to-use templates covering a wide range of business processes.
Encorsa Conversational AI automates conversations with prospects to increase their attention and uses 'sales intelligence' to guide the prospect down the ideal route.
Encorsa Conversational AI integrates seamlessly with any core system to categorize prospects based on a predefined scoring system and automates the optimal next action.
Encorsa virtual assistants provide a seamless way for prospects to connect with sales reps: chat, audio/video calls, meetings, etc.
By integrating with CRM, ERP and BI systems, Encorsa Conversational AI delivers data instantly, relieving sales reps from manual and time-consuming research.
Encorsa virtual assistants interact with prospects in a conversational environment, collecting key data to automatically qualify prospects and opportunities.
Utilizing artificial intelligence and machine learning, Encorsa Conversational AI provides dynamic customer data, enabling sales reps to interact with customers based on their situation.
of executives believe conversational AI automates communication, providing data that can be used to make critical decisions.
The retail sector will benefit from $112 billion in growth thanks to interactions powered by conversational AI.
of B2B companies will use conversational AI to improve at least one of their core sales processes.
Retailers can expect $439 billion in cost savings per year through the use of conversational artificial intelligence.
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