{"id":543,"date":"2023-08-10T18:31:37","date_gmt":"2023-08-10T18:31:37","guid":{"rendered":"https:\/\/clients.evostudio.ro\/encorsa\/?p=543"},"modified":"2023-11-14T07:57:28","modified_gmt":"2023-11-14T07:57:28","slug":"cum-a-aratat-transformarea-digitala-in-2020-si-ce-ne-aduce-2021","status":"publish","type":"post","link":"https:\/\/encorsa.ro\/?p=543","title":{"rendered":"Cum a ar\u0103tat transformarea digital\u0103 \u00een 2020 \u0219i ce ne aduce 2021"},"content":{"rendered":"

Dup\u0103 cum au ar\u0103tat analizele noastre \u0219i experien\u021bele avute cu mediul de business local, fie c\u0103 este vorba de AI, internetul obiectelor (IoT), ecosistemele de date sau modul \u00een care \u0219i-au coordonat activitatea ori s-au organizat \u00een jurul echipelor, companiile au lucrat ca s\u0103 ating\u0103 niveluri noi de productivitate \u0219i inova\u021bie.<\/p>\n

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De asemenea, 4 teme principale au fost \u00een centrul discu\u021biilor de transformare digital\u0103 \u00een ceea ce-i prive\u0219te pe executivii companiilor: reducerea costurilor, extinderea nivelului de digitalizare, cre\u0219terea afacerii \u0219i schimbarea organiza\u021bional\u0103.<\/p>\n

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Dar, \u00een final, \u00een ce anume au investit cei ce de\u021bin func\u021biile de management \u00een acest an? Ce avem de spus despre viitorul tehnologiei? \u00cen acest articol, ne vom apleca doar asupra acelor tehnologii de transformare digital\u0103 care au modelat 2020 \u0219i \u00een care noi ne-am specializat.<\/p>\n

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Hiperautomatizare<\/strong><\/h3>\n

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Hiperautomatizarea proceselor unei afaceri se realizeaz\u0103 prin crearea unui spa\u021biu virtual digital \u00een care angaja\u021bi umani \u0219i robo\u021bi lucreaz\u0103 \u00eempreun\u0103 \u00eentr-o orchestra\u021bie asistat\u0103 de AI<\/strong>.\u00a0Ea utilizeaz\u0103 tehnologiile men\u021bionate pentru a automatiza, simplifica, descoperi, contura, m\u0103sura \u0219i coordona volumul de munc\u0103 \u0219i procesele unei organiza\u021bii.<\/p>\n

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\u00cen\u021belegerea gamei de mecanisme de automatizare, modul \u00een care acestea se raporteaz\u0103 \u00eentre ele \u0219i modul \u00een care pot fi combinate \u0219i coordonate este un obiectiv principal pentru hiperautomatizare.<\/p>\n

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Obiectivele ei sunt legate de \u00a0automatizarea majorit\u0103\u021bii proceselor curente ale unei companii pentru a facilita implicarea angaja\u021bilor \u00een activit\u0103\u021bi superioare, o eficien\u021b\u0103 \u00eembun\u0103t\u0103\u021bit\u0103 \u0219i o rentabilitate mai mare a investi\u021biei. \u00cen acest sens, formeaz\u0103 o component\u0103 vital\u0103 a transform\u0103rii digitale a afacerilor moderne, eliber\u00e2nd resurse \u0219i capital pentru companie, care pot fi utilizate \u00een alte domenii, duc\u00e2nd \u00een cele din urm\u0103 la economii importante de costuri.<\/p>\n

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Deoarece nu exist\u0103 un singur instrument de automatizare, care s\u0103 poat\u0103 \u00eendeplini toate sarcinile oamenilor, hiperautomatizarea \u00ee\u0219i propune s\u0103 combine diferite tehnologii emergente pentru a face acest lucru posibil. Cu ajutorul func\u021biilor de luare a deciziilor bazate pe AI, hiper-automatizarea poate permite companiilor s\u0103-\u0219i vizualizeze eficien\u021ba opera\u021bional\u0103, s\u0103 monitorizeze indicatorii cheie de performan\u021b\u0103 \u0219i s\u0103 controleze modul \u00een care procesele lor interac\u021bioneaz\u0103 pentru a genera valoare. Toate acestea pot duce la inovarea proceselor de business \u0219i la deschiderea unor oportunit\u0103\u021bi semnificative.<\/p>\n

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Iat\u0103 care sunt tehnologiile principale care fac parte integrant\u0103 din hiperautomatizare \u0219i care vor fi determinante \u00een modul \u00een care aceast\u0103 tehnologie emergent\u0103 poate ad\u0103uga mai mult\u0103 valoare afacerii dvs. \u00een urm\u0103torul an.<\/p>\n

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RPA\u00a0<\/strong><\/h3>\n

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RPA (Robotic Process Automation)\u00a0reprezint\u0103 robo\u021bi software care pot \u00eenva\u021ba, emula \u0219i executa procese bazate pe reguli. Robo\u021bii pot interac\u021biona cu orice tip de aplica\u021bie sau sistem \u00eentr-un mod similar cu oamenii, doar c\u0103 ei lucreaz\u0103 non-stop, mult mai rapid \u0219i f\u0103r\u0103 erori.<\/p>\n

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RPA este una dintre tehnologiile principale de ast\u0103zi care transform\u0103 modul \u00een care \u00eentreprinderile \u00ee\u0219i gestioneaz\u0103 sarcinile zilnice pentru a conduce la reducerea costurilor \u0219i la ad\u0103ugarea de valoare. Rapoartele indic\u0103 faptul c\u0103 investi\u021biile RPA cresc rapid \u0219i tot mai multe organiza\u021bii adopt\u0103 automatizarea pentru a-\u0219i \u00eembun\u0103t\u0103\u021bi rezultatele de afaceri. Mai mult, RPA ajut\u0103 companiile s\u0103 avanseze cu obiectivele lor de transformare digital\u0103 \u0219i s\u0103 deserveasc\u0103 clien\u021bii mult mai satisf\u0103c\u0103tor.<\/p>\n

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De\u0219i se spune c\u0103 hiperautomatizarea se bazeaz\u0103 \u2013 \u00een primul r\u00e2nd \u2013 pe conceptul RPA, integrarea \u00een mix a altor tehnologii poate duce conceptul la un cu totul alt nivel.<\/p>\n

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\u00cen 2021, \u00een\u021belegerea bun\u0103st\u0103rii angaja\u021bilor va fi primordial\u0103, prezicerea tendin\u021belor clien\u021bilor va ocupa un loc central iar accesul mai rapid la informa\u021biile relevante va fi esen\u021bial. RPA hibrid (\u00een combina\u021bie cu alte tehnologii \u2013 ex. interfe\u021be conversa\u021bionale asistate de AI) va face parte din investi\u021biile pe care le vom vedea tot mai des \u00een viitor.<\/p>\n

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\u00cen plus, ceea ce vom vedea la anu\u2019 va cuprinde \u0219i o reevaluare a proiectelor RPA existente \u2013 dac\u0103 au fost structurate eficient \u0219i dac\u0103 procesele de afaceri adiacente au fost suficient de bine \u00een\u021belese pentru a automatiza eficient, la scar\u0103 larg\u0103.<\/p>\n

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Termeni \u0219i tehnologii conexe, cum ar fi inteligen\u021ba proceselor, optimizarea proceselor \u0219i orchestrarea proceselor, vor deveni o parte important\u0103 a vocabularului \u0219i setului de instrumente RPA.<\/p>\n

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Interfe\u021be conversa\u021bionale<\/strong><\/h3>\n

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Interfa\u021ba de conversa\u021bie este o interfa\u021b\u0103 la care pute\u021bi vorbi \/ scrie \u00een limbaj simplu. Scopul este de a oferi o experien\u021b\u0103 de utilizare perfect\u0103, ca \u0219i cum a\u021bi vorbi cu un prieten sau o cuno\u0219tin\u021b\u0103.<\/p>\n

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\u00cen 2020 am v\u0103zut transformarea chatbo\u021bilor \u00een\u00a0robo\u021bi AI conversa\u021bionali. Chatbotul bazat pe reguli rudimentare nu mai \u00eenc\u00e2nt\u0103 clien\u021bii. Un bot conversant AI, spre deosebire de un chatbot, este un bot cognitiv care poate descifra scenarii complexe \u0219i \u00een\u021belege sentimentele umane. Capacit\u0103\u021bile sale NLP (Natural Language Processing) \u00eel \u00eemputernicesc pentru o conversa\u021bie personalizat\u0103 cu clien\u021bii, care implic\u0103 \u00een\u021belegerea sentimentelor umane \u0219i ac\u021bionarea \u00een consecin\u021b\u0103. \u00centruc\u00e2t organiza\u021biile se concentreaz\u0103 mai mult pe \u00eenc\u00e2ntarea clientului \u0219i ob\u021binerea unor scoruri excelente pentru Net Promoter, chat-urile vor fi \u0219i \u00een anul ce vine \u00eenlocuite cu robo\u021bii AI conversa\u021bionali.<\/p>\n

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\u00cen viitor, a\u0219tepta\u021bi-v\u0103 ca tehnologiile AI s\u0103 fie implementate \u00een func\u021bii critice de salvare a vie\u021bii, care includ \u00eengrijirea persoanelor \u00een v\u00e2rst\u0103, asistarea \u00een opera\u021biuni de salvare a vie\u021bii \u0219i asistarea \u00een gestionarea dezastrelor. A\u0219tepta\u021bi-v\u0103 la o prietenie pe termen lung \u00eentre oameni \u0219i platformele de conversa\u021bie pe baz\u0103 de AI pentru a lucra \u00eempreun\u0103 pentru \u00eembun\u0103t\u0103\u021birea afacerilor. \u00centr-un moment crucial, inteligen\u021ba artificial\u0103 conversa\u021bional\u0103 este \u00eenc\u0103 \u00een stadiul s\u0103u incipient \u0219i este preg\u0103tit\u0103 s\u0103 joace un rol vital \u00een dezvoltarea modului \u00een care oamenii vor interac\u021biona cu ma\u0219inile. Dezvoltarea NLP \u0219i Deep Learning deschide o gam\u0103 de oportunit\u0103\u021bi pentru platformele de chatbot de a interac\u021biona \u0219i de a deveni o nou\u0103 fa\u021b\u0103 de dezvoltare pentru \u00eembun\u0103t\u0103\u021birea oric\u0103rui fel de servicii.<\/p>\n

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\u00cen ceea ce prive\u0219te viitorul apropiat \u2013 \u00een 2021, cump\u0103r\u0103torii de software \u00ee\u0219i vor cre\u0219te interesul \u0219i achizi\u021bia de interfe\u021be AI conversa\u021bionale. Drept urmare, v\u00e2nz\u0103torii acestor solu\u021bii \u00ee\u0219i vor \u00eembun\u0103t\u0103\u021bi aplica\u021biile \u0219i vor produce solu\u021bii de conversa\u021bie mai naturale \u0219i mai avansate.<\/p>\n

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Democratizarea IT-ului<\/strong><\/h3>\n

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O platform\u0103 no-code permite utilizatorilor non-tehnici s\u0103 \u00ee\u0219i creeze propriile aplica\u021bii f\u0103r\u0103 s\u0103 aib\u0103 nevoie de cuno\u0219tin\u021be de programare. Utilizatorii pot folosi o interfa\u021b\u0103 grafic\u0103 pentru a selecta module \u0219i conectori prin \u201edrag and drop\u201d \u0219i modela logica \u0219i interfa\u021ba aplica\u021biei u\u0219or \u0219i repede. Astfel,\u00a0platformele low-code\/no-code\u00a0au fost alegerea perfect\u0103 pentru a spori agilitatea \u0219i eficacitatea organiza\u021biilor \u0219i au crescut semnificativ \u00een 2020.<\/p>\n

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De fapt, actuala tendin\u021b\u0103 cheie cu adev\u0103rat important\u0103 despre care credem c\u0103 este aici, acum \u0219i va schimba semnificativ peisajul autohton al dezvolt\u0103rii produsului este paradigma numit\u0103 era \u201ef\u0103r\u0103 cod \/ cod redus\u201d.<\/p>\n

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Esen\u021ba low-code \u0219i a software-ului f\u0103r\u0103 cod este apari\u021bia unei noi clase de \u201easamblori\u201d de software, \u00een locul \u201edezvoltatorilor\u201d tradi\u021bionali, care se comport\u0103 \u00een primul r\u00e2nd ca \u0219i consultan\u021bi de business.<\/strong>\u00a0Acestia sunt angaja\u021bi non-IT sau\u00a0\u201ecet\u0103\u021beni dezvoltatori\u201d, anali\u0219ti de business, consultan\u021bi de procese specializate \u2013 ceea ce \u00eenseamn\u0103 \u00een esen\u021b\u0103 c\u0103, cu o minim\u0103 formare, o persoan\u0103 inteligent\u0103 din punct de vedere tehnic poate crea noi capacit\u0103\u021bi software care pot ajuta la accelerarea ini\u021biativelor generale de transformare digital\u0103. Astfel, oamenii de business se vor putea implica activ \u00een creionarea proceselor interne. Despre inova\u021bii \u00een acest sens, sta\u021bi cu ochii pe noi \u00een 2021 \u0219i v\u0103 vom surprinde cu noi astfel de instrumente!<\/p>\n

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Companiile care nu erau 100% digitale vor fi for\u021bate s\u0103 adopte noua norm\u0103 \u0219i s\u0103 dezvolte software intern. Toate acestea, asociate cu amenin\u021b\u0103rile de securitate, fac ca dezvoltarea intern\u0103 a aplica\u021biilor \u00een 2021 s\u0103 aib\u0103 provoc\u0103ri noi la care trebuie abordate solu\u021bii noi.<\/p>\n

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\u0218i, a\u0219a cum discutam recent cu participan\u021bii la evenimentele noastre, o migrare c\u0103tre low-code ar putea aduce un efect de democratizare, ajut\u00e2nd IMM-urile care nu \u00ee\u0219i permit talente de top s\u0103 concureze \u00een continuare la aceea\u0219i mas\u0103 cu marile companii de tehnologie. Ne a\u0219tept\u0103m c\u0103 adoptarea solu\u021biilor de acest fel s\u0103 se extind\u0103 \u0219i \u00een 2021, ca un panaceu pentru preocup\u0103rile cresc\u00e2nde din zona de implementare de fluxuri de lucru digitale \u0219i complet transformate.<\/p>\n

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\u00a0<\/strong>Cum sus\u021binem digitalizarea mediului de business autohton<\/strong><\/h3>\n

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Anul 2020 a adus provoc\u0103ri mediului de afaceri din Rom\u00e2nia, pun\u00e2nd la \u00eencercare gradul de adaptabilitate al tuturor la \u201cnoul normal\u201d. Acest lucru a determinat, totodat\u0103, accelerarea procesului de transformare digital\u0103, multe dintre companiile rom\u00e2ne\u0219ti opt\u00e2nd pentru digitalizarea afacerii uneori mai repede dec\u00e2t aveau \u00een plan.<\/p>\n

 <\/p>\n

Pe m\u0103sur\u0103 ce se confrunt\u0103 cu aceast\u0103 nou\u0103 realitate \u0219i caut\u0103 noi modalit\u0103\u021bi de a-\u0219i desf\u0103\u0219ura activit\u0103\u021bile, companiile din Rom\u00e2nia au nevoie de suport pentru digitalizare \u0219i \u00een 2021.<\/p>\n

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Ca \u0219i p\u00e2n\u0103 acum, vom sta al\u0103turi de cei care au ini\u021bializat programul de digitalizare IMM \u2013 Construim \u00eempreun\u0103 \u201cvia\u021b\u0103dup\u0103Covid19\u201d \u00een care pot beneficia de finan\u021bare proiecte de digitalizare a activit\u0103\u021bilor \u00een IMM-uri.<\/p>\n

 <\/p>\n

Ca parte a acestui program, putem asigura finan\u021barea investi\u021biei \u00een propor\u021bie de 90% prin parteneriate cu firme de consultan\u021b\u0103<\/strong>. Programul Na\u021bional Digitalizare se estimeaz\u0103 a fi deschis \u00een februarie iar activit\u0103\u021bile \u0219i cheltuielile aferente finan\u021bate intr\u0103 sub inciden\u021ba ajutorului de stat \u0219i\/sau a ajutorului de minimis.<\/p>\n

 <\/p>\n

\u00cen final, ne bucur\u0103m s\u0103 spunem c\u0103 2020 a fost un an bun pentru noi, \u00een care cifra de afaceri a crescut cu 50%. Mul\u021bumim tuturor partenerilor no\u0219tri \u0219i v\u0103 a\u0219tept\u0103m \u00een 2021 cu proiecte reu\u0219ite!<\/p>\n","protected":false},"excerpt":{"rendered":"

Dup\u0103 cum au ar\u0103tat analizele noastre \u0219i experien\u021bele avute cu mediul de business local, fie c\u0103 este vorba de AI, internetul obiectelor (IoT), ecosistemele de date sau modul \u00een care \u0219i-au coordonat activitatea ori s-au organizat \u00een jurul echipelor, companiile au lucrat ca s\u0103 ating\u0103 niveluri noi de productivitate \u0219i inova\u021bie.   De asemenea, 4 […]<\/p>\n","protected":false},"author":13,"featured_media":668,"parent":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"articol-tip2.php","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-543","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articole"],"yoast_head":"\nCum a ar\u0103tat transformarea digital\u0103 \u00een 2020 \u0219i ce ne aduce 2021 - Encorsa<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/encorsa.ro\/?p=543\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cum a ar\u0103tat transformarea digital\u0103 \u00een 2020 \u0219i ce ne aduce 2021 - 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